My dog peed on the carpet!  What do I do?

My dog peed on the carpet! What do I do?

Pet urine damage

Pet urine damage to carpet is a little different than other kinds of spots & spills for two reasons:

  • If there’s enough liquid, it will go through the carpet and reside in the pad, making it harder to remove.
  • Urine, and the bacteria that follow it, pose more of a health hazard than most of the things spilled on carpet.

What do I do?

If you saw it happen, you’re in pretty good shape.  Take a white towel or un-printed paper towel and blot it up (don’t wipe!).  Follow that with an enzyme like Nature’s Miracle or Bac-Away.  I’m pretty sure they’re all using the same thing.  Pour the enzyme on, don’t spray it.  You want to put as much enzyme in the carpet as there was urine.  You also want it to stay wet as long as it can, so you should cover it with a garbage bag overnight.  As long as it is wet, and in contact with urine, it will consume that urine.  The byproduct can be vacuumed out of your carpet.

You mean I don’t need to have it professionally cleaned?

Not necessarily.  If you catch it soon and saturate it with an enzyme, you will take care of all of the urine.  If you have pets, it’s a great idea to keep an enzyme among your cleaning supplies.  You can buy them at pet stores or big box stores, or you can get them in bulk at lower prices from online retailers.

My dog pee problem is worse than that.

If pet urine has penetrated the carpet and gone into the pad, especially in an area where a pet may have returned repeatedly, the spot underneath is likely to be much bigger than the one on top.  After the urine dries, it leaves behind salt, which attracts moisture, which attracts bacteria.  This can give off a powerful odor, especially in humid months.  In addition, cleaning the top doesn’t help–you can clean it off and make it look good, but then it just wicks back through the carpet, making the spot reappear.  Furthermore, cleaning the top of the carpet when urine has penetrated it does not take care of the smell.

When this is the case, we recommend a pet urine remediation.  When we do this, we put a mixed solution through the carpet and soak the affected area in the pad.  This breaks down all of the urine salts, after which we will use the powerful vacuum of our truck-mounted unit to draw the liquid and byproduct up through the carpet.  This process prevents wicking, and takes care of the smell. Here’s a video of the process:

My dog has used the carpet as a bathroom, there are spots everywhere and it smells terrible!

When there is major damage, there is still something we can do.  That involves removing the carpet, cleaning both sides, removing and replacing the pad, and sealing the floor.  We don’t do this very often, because in cases where it is necessary, the cost of doing this is almost half the cost of replacing the carpet.  If it were my carpet and I had that choice, I would probably replace it, and that is sometimes what we recommend.

I have cat urine in the carpet.

That is worse than having dog urine.  Cat urine smells stronger, but even worse, male cats prefer to go along the walls, in which case it may saturate the tack strips and baseboards.  It is even more important for the homeowner to stay on top of this and use enzymes immediately after discovery.  I’ve seen more carpets ruined by cats than by dogs.  Of course, we can help.

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    Cregg Barbour
    Cregg Barbour
    11:16 17 Mar 21
    We have a large dining room in our upscale senior living community, Tony has cleaned it twice for us and it is unbelievable how much this improves the look of this carpet each time we use their services.
    Jeff Snell
    Jeff Snell
    13:06 16 Mar 21
    The only steam cleaners I use. Best equipment and experienced operators.
    Anita Harris
    Anita Harris
    20:02 06 Oct 19
    Tony just finished cleaning the carpet in most of my house (I was too lazy to pick up stuff from other rooms, so...) - excellent job, even taking the time to tell me of some of his concerns in areas where my fur babies have sprayed.He applied all the right stuff, even got rust up, and took his time with the various phases. Pulled up a LOT of cat hair in the bedroom, which was great. The carpets are 20+ years old, but they look near-new (from my perspective).
    K Birk
    K Birk
    21:09 21 Aug 19
    This is the company to use. My parents recommended him because they were so happy with his services. Tony came out and did a fantastic job. My carpet had quite a few stains and I wasn't sure they would come out. But Tony got them out! Carpet looks amazing. He was on time and extremely professional. I would highly recommend him. You won't be disappointed!
    Jean Fletcher
    Jean Fletcher
    12:04 13 Jul 19
    I have been using Keech Cleaning for many years with my real estate business and our rental properties. They have provided a great service and are very reliable. I am very fortunate to have a business partner like them.
    19:41 14 Jan 19
    Tony is incredibly educated on the science behind cleaning your carpets. And he cares so he does good work. I highly recommend Tony - he is worth the wait.
    Amanda Viele
    Amanda Viele
    13:05 22 Sep 18
    We were preparing to put our rental house on the market and were concerned about the 13 year old carpet being a set back for us so we wanted a cleaning company that could get the carpet looking it’s best so we could possibly avoid having to put new carpet in.Tony did such an amazing job cleaning the carpets and I’m happy to say we received a full price offer from our very first showing within hours of being on the market. Not only did he get the carpets looking fresh and plush again but he took the time to explain the process as well as being very upfront and honest about what we could expect. His pricing is extremely fair and customer service is stellar!I HIGHLY recommend Keech Clean and will definitely be using them in the future!Thanks Tony!
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